Product Warranties
Explore our Diamond Promise and watch warranties, giving you the confidence and assurance that your jewellery and watches are protected for years to come.
Diamond Promise
Enjoy peace of mind with our Lifetime Diamond Promise. Our Diamond Promise is a comprehensive care plan that starts from the moment you purchase your ring. Read More
Easy 30-Day Returns & Refunds
We’re committed to ensuring your satisfaction. You can return your purchase by post or in-store within 30 days, with refunds processed to your original payment method. Items must be in pristine condition with original packaging. Terms and conditions apply for special and personalised orders. Read More
Watch Warranties
As an authorised retailer, we offer luxury watch warranties provided directly by the manufacturers, including TUDOR, Breitling, and more. These warranties ensure that your timepiece is covered by the brand’s expert care and protection for long-lasting performance.
| Armani | 2-year Warranty |
| Bell & Ross | 2-year Warranty |
| Breitling | 2-year Warranty (selected models 5 years) |
| Certina | 2-year Warranty |
| Chopard | 2-year Warranty |
| Citizen | 5-year Warranty |
| Garmin | 1-year Warranty |
| Grand Seiko | 5-year Warranty |
| Gucci | 2-year Warranty |
| Hamilton | 2-year Warranty |
| Hugo Boss | 2-year Warranty |
| IWC | 2-year Warranty (extension available) |
| Jean Pierre | 1-year Warranty |
| Longines | 2-year Warranty (selected models 5 years) |
| Michael Kors | 2-year Warranty |
| Mont Blanc | 2-year Warranty |
| Omega | 5-year Warranty |
| Oris | 2-year Warranty |
| Panerai | 2-year Warranty (extension available) |
| Rado | 5-year Warranty |
| Raymond Weil | 2-year Warranty |
| Seiko | 2-year Warranty (selected models 5 years) |
| Tag Heuer | 2-year Warranty (selected models 5 years) |
| Tissot | 2-year Warranty |
| Tudor | 5-year Warranty |