Jewellery Aftercare

Top Tips To Care For Your Jewellery

Aftercare for your jewellery is essential to keep it looking its best for years to come. Here are some tips on how to care for your jewellery:

  • Store your jewellery properly. Store your jewellery in a dry, cool place away from direct sunlight and heat. Avoid storing your jewellery in a humid environment, as moisture can damage some types of jewellery. Use a soft, lined jewellery box or a fabric-lined case to prevent scratches and damage.
  • Store diamonds away from other jewellery as they can scratch your favourite items, including other diamonds.
  • Clean your jewellery regularly. Dirt, oils, and other substances can build up on your jewellery and dull its appearance. Clean your jewellery regularly with a soft cloth and a gentle cleaning solution recommended for your specific type of jewellery. You can find a selection of jewellery cleaning products here. You can also bring your jewellery to your nearest Fraser Hart store for complimentary cleaning or diamond check at any time.
  • Avoid wearing diamond rings during heavy duty work, such as housework and DIY. Although a diamond is the most durable gem known to mankind, it – and its setting – can still be damaged.
  • Be cautious when wearing jewellery. Avoid wearing jewellery in situations where it may be exposed to harsh chemicals, extreme temperatures, or pressure. This includes swimming pools, hot tubs, and saunas.

By following these tips, you can help ensure that your jewellery remains beautiful and in good condition for years to come.



OUR DIAMOND GUARANTEE

There is no gemstone as rare, unique or as breathtakingly beautiful as a diamond. Something as special as a diamond ring deserves the extra special care and assurance that the Fraser Hart Diamond Guarantee offers.

Our Diamond Guarantee is especially designed to protect your precious diamond ring so do keep your guarantee card safe and close to hand in the wallet provided with your purchase, along with your receipt.

The Fraser Hart Diamond Guarantee

Lifetime guarantee for Fraser Hart diamond rings

Lifetime cleaning and checking for all diamond rings

30 day refund or exchange

LIFETIME GUARANTEE

Our guarantee covers your diamond ring in the unlikely event that a manufacturing fault should occur.

All you need to do is ensure that your ring is inspected by our expert staff every six months. Bring your diamond ring and your guarantee card to any Fraser Hart store and we will clean your ring free of charge, check it for any faults and advise you on any required repairs. The inspection must be recorded on your diamond guarantee card and recommended repairs must be carried out by Fraser Hart.

30 day refund/exchange

If, for any reason, your diamond purchase is no longer suitable, Fraser Hart offers a full refund or exchange within 30 days of purchase, provided that the item is returned as sold and in an unworn condition with the original packaging and receipt. Please note, this excludes special ordered rings including personalised rings.

Confirmation of sale certificate

We offer a free confirmation of sale certificate available at time of purchase that can be submitted to your insurance company as proof of value. We recommend that you have your jewellery valued every two to three years.

Lifetime cleaning and checking

You want to keep your diamond looking at its exquisite best, so under our Diamond Guarantee, you are welcome to bring your diamond ring to any Fraser Hart store for complimentary cleaning and checking.

Buy with confidence at Fraser Hart

Fraser Hart is a member of the National Association of Goldsmiths (NAG), and all our retail staff have the opportunity to take the NAG Professional Jewellers Diploma. This is just one element of our personal development programme which every Fraser Hart employee is expected to complete. You can therefore be assured of knowledgeable store and excellent customer service in every Fraser Hart store, and that our staff are as passionate about diamonds as you are.

FRASER HART ASSURED COVER

Sadly, accidents and theft can happen so you may want to consider our Assured Cover which protects your diamond ring against loss, damage or theft for one or three years. Ask a member of staff at your local Fraser Hart store for full details.

OUR DIAMOND SOURCING POLICY

As the UK’s leading independent jewellery retailer, we take our ethical responsibilities seriously.

To this end, we subscribe to the Kimberley Process, a joint initiative between governments, industry and society to restrict the flow of conflict diamonds used to finance wars against legitimate governments, and insist that all our diamond and diamond jewellery suppliers have also signed up to the Kimberley Process.